Delivery and returns

Fit Chews use Royal Mail to send our delicious sweets to you. Delivery times on your orders may vary due to:

• Our current stock availability

• Your chosen delivery address

• Circumstances impacting delivery by the Royal Mail

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UK Main Land Shipping

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Delivery is dependent on the Royal Mail UK service you select and therefore delivery times will vary.

We endeavor to despatch all items within 48 hours upon at time of purchase depending on stock availability and delivery address.  

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Standard Delivery

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Selecting UK 1st Class, Royal Mail UK intend to deliver your item the next working day, including Saturday (SMALL PARCEL PRICE).

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Selecting UK 2nd Class, Royal Mail UK intend to deliver your item within 2-3 working days, including Saturday

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UK Royal Mail Standard - £ 4.00 (1st Class) & £5.00 (2nd Class) (SMALL PARCELS

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UK Royal Mail Tracked- £ 5.00 (1st Class) & £ 4.00 (2nd Class)

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Royal Mail Europe - £ 6.00

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Signed for Delivery

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Selecting UK 1st Class Signed for, Royal Mail intend to deliver your item next working day, including Saturday. 

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Selecting UK 2nd Class Signed for, Royal Mail intend to deliver your item within 2-3 working days, including Saturday. 

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Also receive:

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• Proof of delivery including a signature from the receiver.

• Able to check online or via your email to see if your item has been delivered. 

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WILL FITCHEWS WILL SEND YOU AN EMAIL WITH THIS INFORMATION ?**

Overseas Shipping

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Deliveries to Europe is dependent on the Royal Mail International service you select and therefore delivery times will vary.

We endeavor to despatch all items within 48 hours upon at time of purchase depending on stock availability and delivery address.  

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State the different Methods of shipment and transit time

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It is the customer’s responsibility to report all lost boxes on-line within 7 days. Customers are obliged to comply with either Royal Mail’s claim compensation process or the Fit Chews brand procedure. Failure to comply with these processes, as amended from time to time, will result in no refund.

Fit Chews reserve the right to use alternative delivery methods without prior notification.

Fit Chews reserve the right to cancel your order if we cannot guarantee delivery.

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